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Reported Benefits of Coaching
FTSE 100 Companies that engaged coaching 1999 – 2004 10.2% improvement in bottom line performance. For those that didn’t –2.2% return. Sunday Times, 06/03/05“Coaching can certainly help you strengthen your sense of self-worth, focus on your goals — and get there, fast.” The Daily Telegraph, 22/03/99 “The ROI with executive coaching is often very high — especially if you calculate the value of a high-level executive salary and the return-on-improvement in skill level and decision making.” Training & Development, 3/1/99 “What exactly is a coach? Part personal consultant, part sounding board, and part manager. Yes, manager. Remember him? That person whose job used to be to advise, motivate, and train — but whose nose is now mostly stuck in e-mail? For a surprising number of people, it is now the coach — not the boss — who pushes them to hire, to fire, to fine tune a sales pitch, to stretch.” Fortune, 21/05/00 “The goal of coaching is the goal of good management — to make the most of an organization's valuable resources.” J. Waldroop & T. Butler, “The Executive as Coach,” Harvard Business Review, November-December 1996 “Executive coaches are not for the meek. They're for people who value unambiguous feedback. All coaches have one thing in common, it's that they’re ruthlessly results oriented.” Claire Tristan, Fast Company, October 1996 “Metropolitan Life Financial Services offered an intensive coaching program to part of its retail sales force. They found that productivity among those salespeople coached increased by an average of 35%, while 50% identified new markets to develop. Perhaps most important, Metropolitan has retained all of the salespeople who had the coaching—a big deal, since industry statistics show that each representative who leaves a company with three years' experience cost $140,000 to replace. In all, the coaching program which cost about $620,000, delivered $3.2 million in measurable gains: A 5.16 ROI.” Executive Coaching: An Investment in Creating Masterful Leadership,” The Rowell Consulting Group “Coaching is the only cost-effective way to reinforce new behaviours and skills until a learner is through the dangerous results dip. Once through the dip, when the new skills bring results, they will become self-reinforcing.” Training and Development Journal “Corporations believe that coaching helps keep employees and that the dollar investment in it is far less than the cost of replacing an employee.” David A. Thomas, Fitzhugh Professor of Business Administration, Harvard Business School, Time, 9/25/00 “I never cease to be amazed at the power of the coaching process to draw out the skills or talent that was previously hidden within an individual, and which invariably finds a way to solve a problem previously thought unsolvable,” John Russell, Managing Director, Harley-Davidson Europe Ltd. “Coaching simply speeds up a process of change that would most likely occur anyway if an individual had enough time. Without a coaching program that forces a client to focus and make time, people sometimes miss the real issues they need to focus on.” The Ivy Business Journal, September-October 2000 “Personal coaches are a hot commodity among executives these days. Never mind the mansion, the Mercedes, the membership in the exclusive country club. In corporate America today, the sign that you have truly arrived — or at least that you are being groomed for arrival — is an executive coach. Your own personal coach, that is. Even if the coach's assignment is to render you less obnoxious, his or her presence at your elbow signals that you are regarded by the company as entirely too valuable to fire or shoot.” Training, 3/1/98 Change is the law of life. And those who look only to the past or present are certain to miss the future. |